Terms & Conditions

Effective Date: 09/20/2026

Welcome to AK Trans Lines Inc. By accessing or using our website, truck dispatching services, or communication channels, you agree to comply with these Terms & Conditions. Please read them carefully.

1. Services Provided

AK Trans Lines Inc. provides truck dispatching and logistics coordination services for owner-operators and motor carriers.

Our services may include, but are not limited to:

  • Load search, booking, and negotiation

  • Driver and dispatch communication

  • Route coordination

  • Back-office support

  • Documentation assistance

  • Rate confirmation and load-related support

  • Other dispatch-related services agreed upon with the carrier

AK Trans Lines Inc. does not provide trucking authority, equipment, insurance, or other services unless specifically stated in a separate written agreement.

2. Enrollment & Payment Terms

To begin receiving dispatch services:

  • The carrier or owner-operator must complete the required onboarding information and agreements.

  • Service fees will be charged according to the applicable dispatch service agreement.

  • Fees may be percentage-based, flat-rate, or otherwise agreed upon in writing.

  • Payments are due according to the payment schedule established in the applicable agreement.

  • Late or unpaid balances may result in suspension or termination of dispatch services.

3. Cancellations & Termination

Termination of dispatch services may be requested in writing.

Any outstanding fees or balances incurred before termination remain due according to the applicable service agreement.

AK Trans Lines Inc. may suspend or terminate services in accordance with these Terms & Conditions or the applicable dispatch agreement.

4. User Responsibilities

By using our services, you agree to:

  • Provide accurate and current company, driver, equipment, and contact information.

  • Maintain all required operating authority, insurance, permits, and licenses.

  • Operate in compliance with applicable federal, state, and local laws and regulations.

  • Provide required documents, including rate confirmations and proof of delivery when applicable.

  • Communicate promptly regarding load status, delays, cancellations, or other operational issues.

  • Ensure that all information provided to AK Trans Lines Inc. is accurate and complete.

The carrier remains responsible for the lawful and safe operation of its equipment and transportation operations.

5. Prohibited Conduct

You agree not to:

  • Use our website or services for unlawful activities.

  • Provide false or misleading information.

  • Misrepresent your identity, equipment, authority, insurance, or operational status.

  • Use our services in connection with illegal freight or transportation activities.

  • Attempt to hack, disrupt, or interfere with our website, systems, or communications.

  • Misuse or improperly disclose confidential business, customer, broker, shipper, or load information.

Violations may result in suspension or termination of services.

6. Intellectual Property

All content on the AK Trans Lines Inc. website, including logos, text, graphics, documents, images, and other materials, is owned by or licensed to AK Trans Lines Inc. and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content without prior written permission.

7. Limitation of Liability

To the extent permitted by applicable law, AK Trans Lines Inc. is not responsible for:

  • Lost profits or business opportunities

  • Delays caused by third parties

  • Load cancellations by brokers, shippers, or other third parties

  • Accidents, cargo claims, or safety violations

  • Carrier operational decisions

  • Indirect, incidental, special, or consequential damages

Any limitation of liability applicable to a specific service will be governed by the applicable written service agreement.

8. Force Majeure

AK Trans Lines Inc. is not responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters

  • Government actions or regulations

  • System or telecommunications outages

  • Accidents or emergencies

  • Labor disruptions

  • Internet or technology failures

  • Other events beyond our reasonable control

9. Termination of Services

AK Trans Lines Inc. reserves the right to suspend or discontinue services where permitted by the applicable agreement, including circumstances involving:

  • Non-payment

  • Fraud or misrepresentation

  • Violation of applicable laws

  • Abuse or harassment of staff

  • Repeated violations of these Terms & Conditions

  • Breach of a dispatch service agreement

10. Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles.

11. Changes to These Terms

We may update these Terms & Conditions from time to time.

When changes are made, we will update the Effective Date on this page. Continued use of our website or services after an update constitutes acceptance of the revised Terms & Conditions, to the extent permitted by law.

12. SMS Terms & Conditions

By providing the required consent to receive SMS messages from AK Trans Lines Inc., you agree to receive SMS messages consistent with the type of consent you provided.

Depending on your relationship with AK Trans Lines Inc. and the consent you provide, messages may include:

Owner-Operators / Carriers

  • Load opportunities

  • Load and dispatch updates

  • Pickup and delivery updates

  • Documentation reminders

  • Appointment or scheduling reminders

  • Service-related communications

  • Payment or settlement-related notifications

Job Applicants

  • Application updates

  • Interview scheduling and reminders

  • Hiring-related communications

  • Requests for required information or documents

General Communications

  • Customer service communications

  • Appointment or meeting reminders

  • Responses to inquiries

  • Service updates

  • Other business-related communications

Where applicable, promotional or marketing SMS will only be sent when the appropriate consent has been obtained.

Example SMS

“Hi [Name], your load is confirmed for pickup on [Date] at [Time]. Please contact us if you have any questions.”

13. Standard SMS Disclosures

If you consent to receive SMS from AK Trans Lines Inc., you agree to receive the applicable customer care, informational, conversational, and/or promotional SMS messages described above.

  • Reply STOP to opt out at any time.

  • Reply HELP for assistance.

  • Message and data rates may apply.

  • Messaging frequency may vary.

  • SMS consent is not a condition of purchasing any product or service from AK Trans Lines Inc.

  • Your mobile opt-in information and SMS consent will not be shared with third parties or affiliates for their own marketing purposes.

These disclosures are aligned with the elements RingCentral currently identifies for SMS Terms of Service/TCR registration. RingCentral Support

14. SMS Assistance

For assistance with SMS communications, reply HELP or contact us using the information provided below.

HELP Response Example:

For assistance, please contact AK Trans Lines Inc. at [AK Trans Lines Phone Number] or [AK Trans Lines Email].

15. Message Frequency

Message frequency may vary depending on your interactions with AK Trans Lines Inc., active loads, dispatch activity, service requests, and the type of SMS communications for which you have provided consent.

We do not recommend stating “5–10 messages per day” unless that accurately reflects your actual messaging volume. RingCentral's current guidance specifically allows the disclosure “Messaging frequency may vary.” RingCentral Support

16. SMS Consent / Opt-In Methods

You may provide SMS consent through methods such as:

  • An online form containing an SMS consent checkbox

  • A written service agreement

  • A web-based carrier or customer form

  • Other methods where appropriate consent is obtained and recorded

When SMS consent is collected through a website form, the SMS consent checkbox should be optional and unchecked by default, according to RingCentral's current TCR guidance. RingCentral Support

17. SMS Opt-Out

You may opt out of SMS communications at any time by:

  • Replying STOP to any SMS message from AK Trans Lines Inc.; or

  • Contacting us directly and requesting removal from SMS communications.

After opting out, you will no longer receive SMS communications from us unless you subsequently provide appropriate consent to receive them again.

If you do not want to receive SMS communications, you may leave the SMS consent checkbox unchecked when completing our forms.

18. Privacy Policy

Our Privacy Policy explains how AK Trans Lines Inc. collects, uses, and protects personal information and SMS consent information.

Privacy Policy: [AK Trans Lines Privacy Policy URL]

Terms & Conditions: [AK Trans Lines Terms & Conditions URL]

19. Contact Us

AK Trans Lines Inc.
Email: [AK Trans Lines Email]
Phone: [AK Trans Lines Phone Number]
Address: [AK Trans Lines Business Address]