Privacy Policy

Effective Date: 09/20/2026

AK Trans Lines Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our truck dispatching and transportation-related services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide when contacting us, requesting dispatch services, completing forms, or communicating with us, such as:

  • Name

  • Email address

  • Phone number

  • Company name

  • Truck and equipment information

  • Preferred routes or lanes

  • Dispatching and service preferences

  • Other information you choose to provide

Non-Personal Information

We may automatically collect information that helps us operate and improve our website and services, including:

  • Browser type

  • Device information

  • IP address

  • Cookies

  • Website usage data

2. How We Use Your Information

We may use the information we collect to:

  • Provide and manage truck dispatching services

  • Respond to inquiries and provide customer support

  • Communicate with customers and prospective customers regarding services

  • Send service-related updates and notifications

  • Send promotional or marketing communications when you have provided the appropriate consent

  • Schedule calls, consultations, or other service-related communications

  • Improve our website, services, and customer experience

  • Maintain business records

  • Process transactions and payments

  • Comply with applicable laws and legal requirements

3. Sharing Your Information

SMS and Mobile Opt-In Information

No mobile opt-in information or SMS/text-message consent will be shared with third parties or affiliates for their own marketing purposes.

We do not sell or rent your personal information or mobile phone number for marketing purposes.

General Sharing

We may share information only when reasonably necessary with:

  • Service Providers: Third-party companies that help us operate our business, website, communications, dispatching services, payment processing, or other business functions.

  • Legal Authorities: When required by law, legal process, or to protect our legal rights, customers, employees, or business.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to operate our website, understand website usage, improve functionality, and enhance your experience.

You may disable cookies through your browser settings. However, some website features may not function properly.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Maintain business and customer records

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Protect our business and legal rights

6. Your Privacy Choices

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information.

You may also opt out of marketing communications at any time.

For SMS communications, you may reply STOP to any SMS message to opt out.

To make a privacy-related request, please contact us using the information provided below.

7. SMS Terms and Conditions

By consenting to receive SMS messages from AK Trans Lines Inc., you agree to receive customer care, informational, and/or promotional SMS messages consistent with the type of consent you provided.

These messages may include communications related to our truck dispatching services, customer inquiries, service updates, appointments, and promotional or marketing communications where applicable consent has been provided.

You may opt out of SMS communications at any time by replying STOP to any SMS message you receive from us.

For assistance, reply HELP or contact us using the information provided below.

Message and data rates may apply.

Message frequency may vary depending on your interactions with us and the type of messages you have opted to receive.

SMS consent is not a condition of purchasing any product or service from AK Trans Lines Inc.

For SMS communications, your mobile opt-in information and consent will not be shared with third parties or affiliates for their own marketing purposes.

8. SMS Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message received from AK Trans Lines Inc.

After you send STOP, you will no longer receive SMS messages from us unless you choose to opt back in.

For assistance, reply HELP or contact us using the contact information below.

9. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Effective Date at the top of this policy. Your continued use of our website or services after changes are posted indicates your acceptance of the updated policy, where applicable.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy or our SMS communications, please contact us:

AK Trans Lines Inc.
Email: [AK Trans Lines Email]
Phone: [AK Trans Lines Phone Number]
Address: [AK Trans Lines Business Address]